Shipping & Delivery Policy
We believe in delivering products purchased from us in splendid condition and in the quickest time possible. Shipping charges are applicable to all the online orders and might vary according to the location.
Memsaheb (Memsaheb Marketing Team) is in no way responsible for any damage to the order while in transit to the buyer.
Shipping address is the address where the customer wants to receive their shipment
To ensure the quickest confirmed delivery, we request you to provide us complete postal address with the correct PIN code. Memsaheb (Memsaheb Marketing Team) won't be responsible for postal delays resulting from incomplete address listings, unforeseen circumstances (like Natural calamities, etc.) and services being kept on hold due to Govt orders.
Estimated delivery time of your order within India is 4-5 working days and places outside India is 15-20 working days after dispatch. In few locations, the delivery may take longer, depending on the accessibility of your location by our logistics partners.
No cancellations will be entertained past 24 hours of order placement and therefore, shipping charges will not be refunded. Time to ship mentioned on our website against each item is indicative and approximate, sometimes due to situations beyond our control, delays may occur. No refund, returns, replacement & exchange will be entertained for this reason.
We have fair & transparent shipping rates. The shipping rates are based on the city/country.
Domestic Shipping - Rs.99/- per order
International Shipping - Rs.1500/- per order
GST / Custom Taxes and Import Duties are not in our control. Customs / Import duties have to be paid by the buyer at the time of delivery, it'll be imposed based on destination country. We have no control over these charges and cannot predict where they will occur, as policies vary greatly from nation to nation. They are entirely your responsibility. The courier company may also charge some additional service charges over and above custom duty on case to case basis.
Tracking Your Orders:
Once your order is dispatched, you can login to your account and track your package's location and the estimated time of arrival, almost in real time. (Verify with logistics partner’s integration facilities)
Once your order has shipped, you will receive a confirmation email on the email address that you entered at checkout. This email will also include any tracking information that is available.
For any issues in utilizing our services you may contact us on +91 98480 46100 or email us on email@example.com.
MODE OF PAYMENT
All major credit / debit cards, Net banking, UPI payments are accepted.
All our prices are in INR, hence we accept only Indian Rupees, for all payment options on the Website. You agree and accept to provide accurate and correct information while making a purchase. You shall be the lawful owner of the credit or debit card used for purchase. In the event, we discover that the credit or debit card used to purchase Products from our Website has been fraudulently used or acquired, you shall be liable for all damages incurred and for the punishment, if any, awarded by the appropriate court of law. We reserve the right to collect the cost of Products, lawyer’s fees and any other charges incurred, in case your transaction or instruments used to achieve the transaction are found to be fraudulent in nature.
We shall not be held liable if the transaction is declined due to lack of sufficient funds, exceeding your daily limit, unauthorized transaction or any other problems during transaction.
Cash on Delivery:
As the Covid-19 pandemic has taken the whole world by storm, we have made a conscious decision to keep On-Hold Cash on Delivery services and follow a contactless delivery system to make sure that our customers feel 100 per cent confident and comfortable while ordering. The contactless delivery system totally eliminates the need for person-to-person contact between the delivery person and the consumer, meaning customers can feel secure and be rest assured that they’re helping themselves and their communities stay safe.
Grievances and Feedback:
You can email us your concerns, complaints and grievances to: firstname.lastname@example.org or Call us at: +91 98480 46100.
(Subject to Hyderabad,Telangana Jurisdiction Only)